Patient Portal

Dear Patient,

New York Neurology Associates uses Healow as our secure patient portal. If you have not already activated your account, please do so to make it easier to communicate with our office and manage your care.

Through healow, you can:

• Request prescription refills
• Request or manage appointments
• Send secure, non-urgent messages to our office
• Access forms, test results, and portions of your medical record
• View billing information and other important practice communications
• Access telehealth services when applicable

How to get started:

1. Download the free healow app from the Apple App Store or Google Play, or access the patient portal online.
2. Search for New York Neurology Associates or enter our practice code: ECCDAA
3. Enter your identifying information and follow the prompts to verify and activate your account.
4. Create your secure login/PIN.

If you already have an active healow account connected to New York Neurology Associates, you do not need to create a new account.

We especially encourage patients to use healow for prescription refill requests and appointment requests, as this helps us route your request directly to the appropriate team.

Please remember that portal messages are intended for non-urgent matters only. For emergencies, call 911 or go to the nearest emergency room.

If you have difficulty activating or accessing your account, please contact our office and our staff can assist you.

Thank you,

New York Neurology Associates